Welcome to our Shipping Policy page. Here, we outline all the essential information about shipping, delivery times, and related procedures for your convenience.
We currently offer shipping to addresses within Australia.
Order processing typically takes 1-3 business days from the time the order is placed. During high-demand periods, processing times might be extended.
We partner with reputable shipping carriers to ensure reliable and timely delivery. We offer the following shipping options:
- Australia Post Standard: $7
Australia Post Express: $20
Please note that actual delivery times may vary based on factors beyond our control, such as customs delays or unexpected logistics issues.
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment on our website or directly through the carrier's website.
Lost or Delayed Shipments:
While we strive to provide accurate delivery estimates, unforeseen circumstances might lead to delayed deliveries. If your order is significantly delayed or lost, please contact our customer service team for assistance.
Please ensure that your shipping address is accurate and complete before finalising your order. We cannot be held responsible for delivery delays or losses resulting from incorrect or incomplete addresses.
Thank you for choosing us. We're committed to providing you with a smooth and reliable shipping experience. If you have any questions or concerns, please don't hesitate to reach out to our customer service team.